Effective date: 2026-10-16
Rebid Alert is a service of Internet Physics, Inc.
Who we are
This policy explains how Rebid Alert, a service of Internet Physics, Inc., a Delaware corporation (Delaware file number 10348328), collects and uses personal information. "We" means Internet Physics, Inc. acting under the name Rebid Alert.
What we collect and where it comes from
People we contact
We collect only business contact information: a person's name, job title, business email address and the company they work for. We contact people only in their business role. Every email we send names Rebid Alert as the sender, gives our postal address and lets you opt out.
We write to owners and business-development managers of commercial cleaning and janitorial companies. We find the companies in public janitorial bid tabulations, which name the companies that bid; in federal award records for janitorial services (NAICS 561720) published through the USAspending public API; and in the BSCAI member list. We read each company's public website and job posts to judge its size, and we find the business email address of its owner or business-development manager on its public website or other public pages where the company publishes it for business contact.
The free rebid finding
The free rebid finding uses public records about public contracts in the prospect's metro: agency procurement pages, bid tabulations, award notices, solicitations, board minutes and federal award data. They name agencies and companies (the incumbent and the bidders) and give dates and prices; we read the prospect's city or service area from its public website or from the tabulation that named it. This information is about businesses and public agencies; a record may also name a person in a business or official role, such as the official who signed an award.
Customers
A customer gives us its business contact details, its metro territory and, if it chooses, its facility types, minimum and maximum contract size and counties served, by email after it orders. Its calendar also carries each agency's procurement contact as shown on the public record. Customers pay our emailed invoices by bank transfer (ACH or wire).
Emails and our website
We keep the emails people send to hello@rebidalert.com and our replies, because they are the record of what we agreed.
Our website at https://rebidalert.com is a set of static pages. It has no login, no forms and no advertising or analytics trackers, and it sets no cookies of its own. The provider that serves it may log technical data, such as IP addresses, to keep it running and secure.
How we use information
We use personal information to decide whom to contact and to write to them about Rebid Alert; to prepare the free rebid finding and do ordered work; to answer emails and keep records of what was agreed, including consents to automatic renewal; to honour opt-outs and the requests this policy describes; and to meet legal obligations. We do not sell personal information, share it for cross-context behavioural advertising, or use it to make decisions that have legal or similarly significant effects on a person.
Who we share it with
We share personal information only with service providers that process it for us (our email provider, our email sending tool, our domain and web hosting providers, and the software providers we use to read and write our emails and prepare our work); with a customer, when the information concerns that customer's own work; and where the law requires it. We do not sell or rent it.
We also receive customers' bank transfers through our bank, which sees the payer's name and account details that come with each transfer; we take no card payments.
How long we keep it
We keep business contact information about people we have contacted for up to 24 months after we last contacted them, and then delete it. We keep customer records and emails for as long as the customer relationship lasts and for 3 years after it ends, so that we can show what was agreed. If you opt out or ask us to delete your information, we keep only your email address and the date on our do-not-contact list, so that we never contact you again.
Your choices and rights
Opting out. Reply "unsubscribe" to any email from us and we will not email you about Rebid Alert again. We act on opt-outs within 2 business days.
Access, correction and deletion. Anyone may ask us what personal information we hold about them, ask us to correct it, or ask us to delete it, by emailing hello@rebidalert.com with the subject "Access", "Correct" or "Delete" from the address concerned. We reply by email within 30 days. When we delete, we remove the information from our mailbox, our sending tool and our files within 30 days and confirm by email, keeping only the do-not-contact entry described above. We do not treat anyone differently for using these rights.
Security
We store personal information only with the kinds of service providers this policy names and in our own files, and we give access only to the providers that need it for the purposes above. No method of storing or sending information is completely secure.
Children
Rebid Alert serves businesses. We do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this policy by publishing a new version on this page with a new effective date. If a change affects how we use information we already hold about our customers, we email them before it applies.
Contact
Rebid Alert, a service of Internet Physics, Inc.
Email: hello@rebidalert.com